Third Party Insurance Claim Singapore | Everything You Need To Know

picture of third party insurance claim in Singapore

If you are a car driver in Singapore and have been involved in a car accident caused by a third party, you can file a 3rd party claim with a number of companies. Nobody wants to be involved in an accident of any kind. Whether that be a workplace accident or a car accident.

Singaporean car drivers must have car insurance of some sort. Your car insurance will be able to assist you in putting a claim against the person or persons with who you had the accident.

3rd party insurance

Third party car insurance is the most basic sort of car insurance that all cars and trucks have to have. It covers the chauffeur’s responsibility on the occasion that his/her mistake in the crash is validated, and also covers the prices of 3rd party bodily injury as well as residential property damages.

Motor Claims Framework (MCF)

When reporting motor accidents, the MCF is a set of treatments that motorists ought to comply with. In a nutshell, after a crash, you ought to accumulate info from other motorists involved in the crash, take photos of the occasion, after that call a car insurance provider to report the mishap.r

The last step is to bring the cars and truck to among the insurer’s licensed repair workshop for cars and truck evaluation no matter if any kind of damages to the automobile has occurred or otherwise. The MCF also indicates that all crashes must be reported, and also by not abiding by those policies, you take the chance of being fined.

Involved In The Accident By Yourself?

If you had an accident by yourself, and no one else is involved, then you will need to decide if the cost of the car insurance claim is more or less the same as your No Claim Discount (NCD). If it is similar to this, then it may not be worth making the claim. If you do put a claim in, you may have to pay extra in the following year.

Keep in mind that if you do make a claim, then you will not be able to use your claim discount again. You will have no choice but to pay an extra premium when the new year begins.

Calculate How Your Claim Will Affect The Premiums You Are Paying.

Before putting a claim in, always work out how this might affect the premiums that you are currently paying. Not only will you have to pay more premiums in the new year, but you will also lose your discount amount. Do you really want that?

As we have seen, there are a few things that you need to do if you want to file a 3rd party accident claim with authorised workshops. Please keep these in mind when you are intending to do this.

Filing a Third party insurance claim

Before making any kind of third party insurance claim, or really throughout the world, make sure that the 3rd party’s fault is confirmed by the cop’s record. You can still send your cars and truck for repair work even if the 3rd party’s obligation has not yet been validated, yet you will need to spend on the fixings in advance.

The adhering to mini-guide will certainly reveal to you step-by-step how to make a third party claim:

1. Obtain all appropriate details

After the accident, exchange details of entailed parties consisting of:

  • Complete Name
  • NRIC/ FIN.
  • Phone number
  • Address
  • The Insurer and also the plan number
  • You’ll need this info for the record and to file a claim to the 3rd party’s motor insurance firm.

2. Get Photographs

Accumulate as numerous pieces of evidence as feasible to sustain your insurance claim. Take photographs of your auto’s damage, other vehicles associated with the crash, and also the accident surroundings. You may likewise take video clip footage as well as attempt to get witness testimonies.

3. Get The Other Driver’s Contact Details

Be sure to ask for the contact details of the other people in the other vehicle involved. Get as many details as you can including their NRIC numbers. If you did have an accident with other vehicles, you can make claims against them. You will need to include their contact details in your claim.

4. Report the accident

Also crashes with small or no vehicle damages, or circumstances where you desire to settle without making a third party motor insurance claim, must be reported within 24 hours. You can likewise report a mishap in one of the Approved Reporting Centers within 24 hour.

Not reporting the mishap might result in:

  • Loss of your No Claims Discount upon your plan’s renewal time.
  • The insurance provider declining/ terminating your insurance policy revival.
  • The insurer refusing to repay your claim on the grounds that you have actually breached a planning problem by falling short of making an accident report to the police. That suggests you would certainly have to pay out of pocket for your very own car repair costs and also any type of extra claims.

5. Get a pre-repair assessment

Call the third party’s insurance provider and also allow them to evaluate your automobile’s damages prior to sending it for repair. You can not start your automobile’s fixing procedure until the pre-repair assessment is total, or up until the third party insurance provider has forgone the right to the investigation.

Depending on whether the mistake of the various other chauffeur is already validated or otherwise, you may pick 2 various options for filling up the claim. If the other vehicle driver’s fault is developed, you can bring your auto to the third party insurer’s Approved Reporting Center/ Authorized Workshop and make the required fixings there.

If the responsibility for the mishap has not yet been confirmed, you can ask your own insurance firm’s APR to help you communicate with the third party insurance provider in your name.

6. Repair and insurance claim

After the assessment is ended up, and you have obtained a repair price quote price, you can wage the repair services. Most most likely you would certainly have to resolve upfront the cost for the repairs with the workshop directly if the third party’s responsibility has not been confirmed.

However, if you have a police report that clearly specifies the other motorist’s mistake in the crash, which you agreed with the insurer of the third party’s on the car repair costs and payment, you may wage the fixings without the need to pay upfront. The workshop will certainly submit your claim against the 3rd party’s insurance for you, assuming all papers are in location.

Handling disagreement

In case you experience a disagreement when filing a third party claim, you can speak to Financial Industry Disputes Resolution Centre Ltd (FIDReC) by calling 6327 8878, or by emailing

Prior to making any kind of claims, or really anywhere in the globe, make certain that the third party’s mistake is verified by the police report. Also, mishaps with small or no cars and truck damage, or scenarios where you want to work out without making a 3rd party insurance claim, must be reported. Get in touch with the third party’s insurer and allow them to examine your car’s damages before sending it for fixing.

An insurance company will not act upon your behalf to file a claim. For that reason, you are encouraged to lodge a damage claim under your own plan. After you have actually been indemnified, your insurance company will certainly start healing versus the other chauffeur’s insurance provider if it can be verified that the chauffeur is fully liable for the accident. Your insurer will not dock your claim discount NCD at the following revival if healing succeeds. You are recommended that following an accident, you must go to an authorised workshop of your insurance firm for repairs (even if you are declaring versus the various other parties).

You are highly suggested not to have any kind of negotiations with unauthorised tow-truck drivers at the accident scene. You are additionally advised not to send your harmed car to any kind of unauthorised fixing workshop to stay clear of the problems of your claim. Please workout caution when authorizing any type of files you exist with.

If you have made a personal settlement, always report the accident to your insurer also. This is for taping purposes since you can not be fully certain that the other party will certainly not file a claim versus you later. By not reporting the accident, your claim may be prejudiced or declined later by insurance companies.